Contact OtherPitch
Customer service
Contact OtherPitch about an order, digital delivery, billing question, refund review, licence question, Guided Edition scheduling or privacy request.
Normal response target: within two business days. Digital-delivery issues are prioritised where an order number and checkout email are provided.
Include when relevant
- Order number.
- Email address used at checkout.
- Purchased edition.
- A concise description of the issue.
- A non-sensitive screenshot where useful.
Security
Never email passwords, one-time codes, API keys, full payment-card numbers, government identification or confidential client data. OtherPitch does not ask customers to send card details by email.
Business scope
OtherPitch sells digital educational resources and clearly scoped AI-guidance sessions. It does not provide bank accounts, loans, investments, payment-processing accounts or guaranteed approvals.